Reviews

Silvano came, did an estimate and his crew came out and replaced our old furnace which was way too large for our home. They were very professional in their job and expertise. After years of having a furnace that constantly left us, literally, in the cold, we now have heat and with a smaller furnace to suit our modest home. This is the only company in the Gallup area I would definitely use again and recommend, friendly service, wonderful people to work with. They're reasonably priced and traveled to my home in Arizona. May your company be blessed and your jobs to continue helping those who need expert advice.

Ron was fantastic. Arrived on time, had excellent customer service and had a great attitude. Our hot water was frozen and it was a bit of a mystery where the lines were running in the older property. He had no qualms squeezing into the small attic, searching all over the house and was creative about troubleshooting. He was thorough! We had previously called another plumber in town the last time this happened and did NOT get this customer service (they didn’t figure it out, but Ron did!!). He explained everything to use patiently and clearly. Ron is excellent, would definitely use him again!!

Larry and Nolan installed a furnace in my house; they were friendly and knowledgeable and did a very thorough job.

Ron came out on new years eve and got water back in our house in couple of hours.

Ron was excellent and new exactly what needed to be done to install our new sink and RO system after we updated the kitchen. Very impressed.

After 34 years of NON use, we finally got our wall furnace WORKING again. First time EVER coming home to a WARM house!! Thank you all so very much.

Everyone was very helpful. The crews came out the morning my furnace broke down. The old furnace was remove and the new one installed the same day in a matter of hours. Great prices and friendly service. I would recommend them for any work and would use them again.

Both the installers of my new furnace and the office staff were very professional. I would highly recommend their service and equipment.

I would like to Thank Silvano and his staff for their prompt and attentive service. Silvano had a new furnace installed within 24 hours of my call to Horizon I am so impressed by there customer service No hassle and so very attentive to the needs of their customers, We had been without heat for two weeks trying to get our furnace repaired and Silvano had me scheduled the very next morning!! Thank you and your staff and technician Miles. I highly recommend Horizon for all your Plumbing and Heating needs!!! May God continue to bless you and your staff!!

Ron was great - extremely competent, smart, polite, funny and thorough! A total professional. He also educated me about Bio Enzymes and some other things. So not only is my plumbing situation totally resolved, but I learned new information. Win win! And Horizon will have our business for all our future needs. Thank you!

Miles did a great job!

Miles was on time, and provided excellent service. He cleaned up after himself and explained the systematics very well.

I was working with this company from out of state on the phone. Jessica and Silvano were communicative and prompt. I even changed my mind about my service and they were quick to accommodate. Will definitely use again and highly recommend. Silvano did work for me over 11 years ago and did a great job then.....

Great professional service!!

Miles did a great job. He was punctual, efficient, friendly and knowledgeable as pertains to winterizing our cooler and checking our furnace for the heating season.

Miles replaced our kitchen faucet and toilet float valve, both of which were past their lifetimes. He communicated clearly and explained himself well. He took COVID-19 precautions seriously and did not waste time. He seemed to really care about the end result for us. One thing I would suggest is he become more familiar with the company's terms of service; he wasn't sure when asked just what the warranty period was on his installation work. Beyond that, we are quite impressed and would recommend him to others.

Ron and Nolan made a second visit and installed a new water line to my refrigerator today! Now I have cold filtered water, cubed ice, and crushed ice with a line round inside that will not freeze! Great work, cleaned up after job! Very polite and friendly. These are two dedicated, hard workers, who know their plumbing! Thank you and I highly recommend them!

Ron Lucero was great. Thanks for sending him.

We have recently had both our evaporative cooling system and our furnace replaced by Horizon. They were professional, on time, and communicated with me so that I could minimize my time away from work. Ron did the work on our systems and he did a fantastic job. He communicated what he was doing and told me what to expect with both jobs. Any issues that I had were immediately addressed. Our home will be very comfortable summer and winter! I would recommend Horizon for any plumbing or heating job that you're contemplating.

We recently upgraded to a new heating and air conditioning system as well as replaced all ducting. The workers were very professional and polite. They did great work and were very efficient. We are extremely pleased with the outcome. We Highly recommend this company and their workers.

Ron and Nolan installed a bathroom sink faucet and a kitchen sink faucet for me! They did an excellent job!!! Very friendly and polite! Highly recommend! Fast service!

Attempted a rating last evening and all kinds of weird stuff was happening with the website, so I am trying again in case my rating did not go through properly. All of you have always gone above and beyond. Yesterday Ron was my technician, and his service was exceptional. Thank you.

Miles did a great job of figuring out the source of the leak and getting it repaired. He was careful, explained everything, and cleaned up afterward. Glad to have his help!

I had some plumbing problems inside and outside of my very old house Thank you Miles Noland and Ann for your amazing service. You have a new customer. What I really appreciate is the politeness of crew. From helping as Ann did in setting everything up to Nolan and miles, they knew what they were doing and got right to it! What an all around excellent job, thanks again, you have a new customer.