Reviews

At Horizon Enterprises Plumbing & Heating, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 141 Reviews

Steve Kennedy
05/30/2022
Located in Gallup
05/30/2022
Located in Gallup
Noland and Isaiah are assets to your business. They did a great job replacing our 21-year old water heater, which we discovered leaking late in the afternoon on the previous Friday. They arrived at 9:45am and were done by Noon last Monday. They drained the old water heater into the street, installed the new one with ancillary connections and devices, cleaned up the area around the water heater, removed the old water heater, and were friendly as they did their work. The new system is clearly an improvement over the old one.We were busy preparing to leave on a family trip the same afternoon. If we have any questions about the system operation, we'll call. Thanks for responding promptly to our request for service.
Service: New System Installation

Tim Bishop
05/29/2022
Located in Gamerco
05/29/2022
Located in Gamerco
Miles and Brian performed a preventive maintenance on my HVAC that was installed on 11/3/2021 and they were great!! They called before coming and arrived on time, worked smoothly and efficiently to test my system and thermostat. There was nothing for me to clean up or do afterwards. I am impressed by the professionalism of everyone at Horizon - Thank you!!
Service: Preventive Maintenance

Steve
05/17/2022
Located in Gallup
05/17/2022
Located in Gallup
These guys were friendly, professional, and knowledgeable. They took their time to figure out the problem, got to work at it, and got us up and running again. I would definitely call them again if I need to. My wife loved that they did not leave a mess and used their own towels, although she would have provided a few for them. They cleaned up well. Job well done!
Service: System Repair

Janessa McMahon
04/05/2022
Located in Gallup
04/05/2022
Located in Gallup
Larry and Joe did a great job! Stayed late to finish the installation, ensuring my family had heat for the night. They were very friendly and knowledgeable, explaining the new system and water heater. They cleaned up after themselves. Highly recommended.
Service: New System Installation

BECKY ISAACSON
03/23/2022
Located in Gallup
03/23/2022
Located in Gallup
Nolan and Matthew were very friendly and knowledgeable! They installed a new hot water heater and changed out some pipes for us. We appreciate the excellent care that they gave us. Donna is also very friendly and efficient. I appreciated her kind and helpful manner when I called.
Service: New System Installation

Steve B.
03/16/2022
Located in Gallup
03/16/2022
Located in Gallup
We always said that when our furnace needed to be replaced we would have a furnace and air conditioning system installed. We chose Horizon as we had used them for emergency weekend furnace repairs and found them to be prompt, reliable, and very professional. Technicians Brian and Miles lived up to that reputation in spades. Its not easy removing and installing a new system but they worked cleanly, efficiently and were very knowledgeable about what system would work best for our home. Im glad we chose Horizon and look forward to working with them on the future.

Jones F.
03/12/2022
Located in Ft. Defiance
03/12/2022
Located in Ft. Defiance
I am glad I called Horizon Ent. for repair/diagnosis of a gas heating furnace. Brian and Gabe got the job done and I appreciated their communication and attention to detail, including making sure the gas pressure was correct and the air filter was in good working order. I have had a positive experience starting from the first phone call.
Service: System Repair

Joanne Annalora
02/28/2022
Located in 103 Canoncito Ave Gallup NM 87301
02/28/2022
Located in 103 Canoncito Ave Gallup NM 87301
When I called for a new water heater because my old one had a gas leak, I was amazed when I was told the installers would be there within the hour. Noland and Matthew were great. They were friendly, professional, and efficient.
Service: New System Installation

Polly Macias
02/24/2022
Located in Gallup
02/24/2022
Located in Gallup
Brian and Matt were very professional. They explained what the problems were and promptly and professionally fixed them. I appreciated the advice for care of my very old heater (1960) and what I could do to prevent fires. I expect to replace the unit in the spring or summer. The service they provided was excellent.
Service: System Repair

Yolanda
02/23/2022
Located in Gallup
02/23/2022
Located in Gallup
Horizon is my to go to people when it comes to my home, they have serviced a few things in my home. It was done in a timely manner. You will not be disappointed. The staff is awesome especially Jess. Miles & Larit were professional and answered all my questions. They educated me on a few things. Thank you.
Service: System Repair
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