Reviews

At Horizon Enterprises Plumbing & Heating, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 172 Reviews

Roger Yazzie
01/04/2023
Located in Gallup
01/04/2023
Located in Gallup
Gabriel and Ethan did an excellent job in installing a new washer box. They also listened to the other household plumbing problems that gave me a sense they cared. They said they would follow up with the company on the other problems--with a new day to return to deal with. They were courteous and polite in every respect. The company's response to my first call into the services they offered was outstanding!
Service: System Repair

Carole Palmer
11/28/2022
Located in Jamestown
11/28/2022
Located in Jamestown
Brian and Coby were cheerful, professional, courteous and efficient throughout the installation of my new furnace, which had to be a challenge since the other one was 30 years old and had some quirks in its set-up. They did a great job and also walked me through what to expect from the new furnace and thermostat. The job took several hours, of course, but they were still done sooner than I expected. Highly recommend! So glad I called Horizon! :-)
Service: New System Installation

RACHEL RODRIGUEZ
10/14/2022
Located in GALLUP
10/14/2022
Located in GALLUP
Brian and Coby spent 6+ hours installing my 88 year old mother's new furnace! Not an easy task as the furnace is located in the attic, which needs to be accessed from the outside, with a very narrow entrance, and a very steep climb. Not only did they have to disconnect the old furnace and bring it down, then take up the new furnace in a very small and extremely hot crawl space, they did it with extreme patience and professionalism.
Service: New System Installation

Byron
10/13/2022
Located in Gallup
10/13/2022
Located in Gallup
Technicians Brian and Coby did an excellent job installing our new furnace. Very professional and knowledgeable. They explained every step of the process which made us feel safe. Would highly recommend these two for any furnace or hvac service.
Service: New System Installation

Cionazi Nakai
10/10/2022
Located in Gallup
10/10/2022
Located in Gallup
Bryan and Matt did an awesome job on installing our new furnace, ac unit, and water heater. They were professional and provided great communication with what needs to be fixed. I appreciate their outstanding customer service. 10/10 I recommend their service
Service: New System Installation

Barb
10/07/2022
Located in Gallup
10/07/2022
Located in Gallup
We purchased a furnace and had it installed last summer. Miles and Matt came and hooked it up for us so we could use it this winter. We were very impressed with how well things went together for us, and we will absolutely call Horizon next time we need a plumber.
Service: New System Installation

Kree & Tanya Johns
10/04/2022
Located in Gallup NM
10/04/2022
Located in Gallup NM
Gabe and Joe showed up to our home on time, introduced themselves and proceeded to trouble shoot the problem with our shower. Gabe then proceeded to let me know what the next step was to fix my shower. They where in and out and fixed our problem with flying colors. It is really awesome to have a business like HORIZON to have the expertise, promptness, and having a great team for the customers needs. Thank you Gabe and Joe for your hard work! -Kree & Tanya Johns
Service: System Repair

Yolanda
08/21/2022
Located in Gallup
08/21/2022
Located in Gallup
Horizon is my to go to for everything for my home, I had am an emergency and they showed up in no time and my plumbing situation was fixed. Brian and Matt were great to work with and gave me insight on everything they were doing. I appreciate horizon and there services. Thank you much
Service: System Repair

Tom Gonzales
08/16/2022
Located in Gallup
08/16/2022
Located in Gallup
Dougi and Matt were the installers of our new Furnace and AC installation . Both of them were very friendly and answered all of our questions we had during the time they were working on the units. They are a great example of what servicemen should be. We would definitely use them again in any further needs we might have.They were prompt , friendly , knowledgeable,
Service: New System Installation
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