Reviews

At Horizon Enterprises Plumbing & Heating, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 222 Reviews

Dcn. Randolph L Copeland
02/03/2025
Located in Gallup
02/03/2025
Located in Gallup
The technicians, Jeremiah and Ty efficiently replaced our defective heating unit. They worked quickly and consulted with us about details of the installation. They were polite in their interactions and conscientious in maintaining the security of the building. They cleaned the are nicely before departing. We are very pleased with the project.
Service: New System Installation

Jeanne
12/30/2024
Located in Fort Defiance
12/30/2024
Located in Fort Defiance
I very happy with the services and results with Horizon from Silvano estimation and information on the new furnace installation. Ann helping with additional information. Tech Miles and Rafael hard work, expertise and dedication. Horizon you are a great and friendly team. I am impressed by your performance and thank you for your hard work! Happy New Year. From Happy Warm Camper.
Service: New System Installation

Nadine Briggs
11/08/2024
Located in Gallup
11/08/2024
Located in Gallup
Our Heater decided to go out just before the storm. I called Horizon and Ann hooked us up right away and on the first day we were back in service. Brayan and Kyian had us set up while we waited for the part to come in. They were professional, showed me everything they were doing what was wrong and changed my filter out to boot. Thank you!
Service: System Repair

Gigi Santos
10/17/2024
Located in Gallup
10/17/2024
Located in Gallup
There was availability in their schedule today while I was home so they called and asked if they could come over this afternoon rather than next week: Absolutely!Coby knocked on our door, was very polite, easygoing, and got right to work on our backed-up garbage disposal. He was very efficient, was done and cleaned up, swept, everything, well within an hour. Very pleased with this young mans knowledge and work.
Service: System Repair

Denise Masse
09/18/2024
Located in Gallup
09/18/2024
Located in Gallup
Brayan and Kylian serviced my furnace today and lit the pilot in my gas heater in the garage. I was very pleased at how well they worked together. They were diligent and professional. In addition, Brayan was able to answer questions about additional service I was considering. I was thinking along one line, but based upon what I already had in my house, he recommended that I add an additional vent in my living room to provide better heating and to consider air conditioning for better cooling. I definitely will look into this.
Service: Preventive Maintenance

James
05/30/2024
Located in Zuni
05/30/2024
Located in Zuni
After a few months of repairs, leaks, and part replacements, Gabriel competently got our boiler system working well. We're impressed with Horizon's timely response and communication. The team seem pretty good at their jobs, especially Gabriel, and persistent at figuring out what is wrong.
Service: System Repair

Timothy Bishop
05/23/2024
Located in Gamerco
05/23/2024
Located in Gamerco
Brayan was fantastic!! He allowed me to observe the entire visit, and he was efficient, competent, organized and methodical in his work - and he cleaned up afterwards so that I could hardly tell he had been there!! I will request him for future preventive maintenance - thank you!!
Service: Preventive Maintenance

John Paiz
05/21/2024
05/21/2024
Every time I am in need of plumbing service, I call Horizon! The owners are amazing! The care they put into out community does not go unnoticed! When you call the office, you speak to a very polite staff member named Ann Marie, she is so helpful and polite that it makes you feel more at ease. I have never had to wait an unnecessary amount of time and they are always available to assist us. I have been blessed to have had amazing workers come and do the jobs we have requested, but there is one individual who exceeds expectations, a young man named Coby, he is the most polite, efficient and thorough worker I have seen or experienced. He comes in, greets you with manners (good morning, no sir, please, thank you and always in a good mood). I will always use this company not only for the owners but their staff!

Arlie Lloyd
04/19/2024
Located in Gallup
04/19/2024
Located in Gallup
For almost 2 years now, Ive used Horizons services.They have helped me with multiple plumbing problems, my HVAC system and my tankless water heater.They are not only fixing & installing, but also explaining and teaching their customers on how to utilize the unit system efficiently as well as problem prevention. Bryan worked on my AC system yesterday,very efficient and polite. Ann who always answered my phone calls is also very kind and professional. Gabriel is excellent! ,Bryan ,Jared, Nolan, Miles, Jeremiah, Coby they are all hard worker(s), respectful & very efficient. Most of the time they finished the job quickly & cleanly.Thank you to the guy ( I cant remember his name ) who made the quick decision to install the HVAC system to my house despite another company telling me , it was complicated. Thanks to his expertise,Im very pleased with the results. Ive been a customer for almost 2 years now ,but I can say they are consistent with the best quality of services.Thank you Horizon ! More power to you!
Service: Preventive Maintenance

Rowena Cheromiah
02/09/2024
02/09/2024
I hate having to call a plumber because you never know what to expect. But today I was greeted by 2 professionals, Nolan and Coby, who were very friendly, knowledgeable, and so respectful of my time and my home. They explained everything to me from beginning to end. I am so pleased with my service from HORIZON!

Matt Shepherd
02/07/2024
Located in Gallup
02/07/2024
Located in Gallup
Miles and Coby were excellent from start to finish, they were quick, clean, and I appreciated their communication throughout the repair, about what they were seeing and next steps. This is the 4th time weve used Horizon and theyve been solid for us each time.
Service: System Repair

Dana
01/18/2024
Located in Gallup
01/18/2024
Located in Gallup
We realized when the weather hit the negatives that more than half our house wasn't properly heating. We were able to get a help very quickly. Gabe was very knowledgeable, clean, polite, and he really knew what he was doing. Our house has never been warmer.
Service: System Repair
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