Reviews

At Horizon Enterprises Plumbing & Heating, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 99 Reviews

Marilyn Yazzie
02/05/2021
Located in LGanado
02/05/2021
Located in LGanado
Silvano came, did an estimate and his crew came out and replaced our old furnace which was way too large for our home. They were very professional in their job and expertise.
After years of having a furnace that constantly left us, literally, in the cold, we now have
heat and with a smaller furnace to suit our modest home. This is the only company in the
Gallup area I would definitely use again and recommend, friendly service, wonderful people to work with. They're reasonably priced and traveled to my home in Arizona. May your company be blessed and your jobs to continue helping those who need expert advice.
Service: New System Installation

Mia Lozada
01/27/2021
Located in Gallup
01/27/2021
Located in Gallup
Ron was fantastic. Arrived on time, had excellent customer service and had a great attitude. Our hot water was frozen and it was a bit of a mystery where the lines were running in the older property. He had no qualms squeezing into the small attic, searching all over the house and was creative about troubleshooting. He was thorough! We had previously called another plumber in town the last time this happened and did NOT get this customer service (they didn’t figure it out, but Ron did!!). He explained everything to use patiently and clearly. Ron is excellent, would definitely use him again!!
Service: System Repair

James
12/21/2020
Located in Gallup
12/21/2020
Located in Gallup
Everyone was very helpful. The crews came out the morning my furnace broke down. The old furnace was remove and the new one installed the same day in a matter of hours. Great prices and friendly service. I would recommend them for any work and would use them again.
Service: New System Installation

Valerie
12/09/2020
Located in Gallup
12/09/2020
Located in Gallup
I would like to Thank Silvano and his staff for their prompt and attentive service. Silvano had a new furnace installed within 24 hours of my call to Horizon I am so impressed by there customer service No hassle and so very attentive to the needs of their customers, We had been without heat for two weeks trying to get our furnace repaired and Silvano had me scheduled the very next morning!! Thank you and your staff and technician Miles. I highly recommend Horizon for all your Plumbing and Heating needs!!! May God continue to bless you and your staff!!
Service: New System Installation

Jennifer & Levon Henry
12/03/2020
Located in Vanderwagen
12/03/2020
Located in Vanderwagen
Ron was great - extremely competent, smart, polite, funny and thorough! A total professional. He also educated me about Bio Enzymes and some other things. So not only is my plumbing situation totally resolved, but I learned new information. Win win! And Horizon will have our business for all our future needs. Thank you!
Service: System Repair

Bonnie
10/22/2020
Located in Casa Grande
10/22/2020
Located in Casa Grande
I was working with this company from out of state on the phone. Jessica and Silvano were communicative and prompt. I even changed my mind about my service and they were quick to accommodate. Will definitely use again and highly recommend. Silvano did work for me over 11 years ago and did a great job then.....
Service: System Repair

Ruth Klein
10/09/2020
Located in Gallup
10/09/2020
Located in Gallup
Miles replaced our kitchen faucet and toilet float valve, both of which were past their lifetimes. He communicated clearly and explained himself well. He took COVID-19 precautions seriously and did not waste time. He seemed to really care about the end result for us.
One thing I would suggest is he become more familiar with the company's terms of service; he wasn't sure when asked just what the warranty period was on his installation work.
Beyond that, we are quite impressed and would recommend him to others.
Service: Preventive Maintenance

JoBe Thilgen
10/06/2020
Located in Gallup
10/06/2020
Located in Gallup
Ron and Nolan made a second visit and installed a new water line to my refrigerator today! Now I have cold filtered water, cubed ice, and crushed ice with a line round inside that will not freeze! Great work, cleaned up after job! Very polite and friendly. These are two dedicated, hard workers, who know their plumbing! Thank you and I highly recommend them!
Service: Preventive Maintenance

Mary Walker
10/01/2020
10/01/2020
We have recently had both our evaporative cooling system and our furnace replaced by Horizon. They were professional, on time, and communicated with me so that I could minimize my time away from work. Ron did the work on our systems and he did a fantastic job. He communicated what he was doing and told me what to expect with both jobs. Any issues that I had were immediately addressed. Our home will be very comfortable summer and winter! I would recommend Horizon for any plumbing or heating job that you're contemplating.

Jenna Rodriguez
09/26/2020
09/26/2020
We recently upgraded to a new heating and air conditioning system as well as replaced all ducting. The workers were very professional and polite. They did great work and were very efficient. We are extremely pleased with the outcome. We Highly recommend this company and their workers.

Elizabeth Craig
09/22/2020
Located in Gallup
09/22/2020
Located in Gallup
Attempted a rating last evening and all kinds of weird stuff was happening with the website, so I am trying again in case my rating did not go through properly. All of you have always gone above and beyond. Yesterday Ron was my technician, and his service was exceptional. Thank you.
Service: Preventive Maintenance

Shorty Sandoval
08/28/2020
Located in Gallup
08/28/2020
Located in Gallup
I had some plumbing problems inside and outside of my very old house Thank you Miles Noland and Ann for your amazing service. You have a new customer. What I really appreciate is the politeness of crew. From helping as Ann did in setting everything up to Nolan and miles, they knew what they were doing and got right to it! What an all around excellent job, thanks again, you have a new customer.
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