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Reviews

At Horizon Enterprises Plumbing & Heating, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
216 Reviews

Cody Tom
09/20/2024
Located in Gallup
Our technician Brayan was very informative, polite and determined to fix my furnace.
Service: System Repair
Expertise
Cleanliness
Promptness
Denise Masse
09/18/2024
Located in Gallup
Brayan and Kylian serviced my furnace today and lit the pilot in my gas heater in the garage. I was very pleased at how well they worked together. They were diligent and professional. In addition, Brayan was able to answer questions about additional service I was considering. I was thinking along one line, but based upon what I already had in my house, he recommended that I add an additional vent in my living room to provide better heating and to consider air conditioning for better cooling. I definitely will look into this.
Service: Preventive Maintenance
Expertise
Cleanliness
Promptness
Michael Rodriguez
09/11/2024
James
05/30/2024
Located in Zuni
After a few months of repairs, leaks, and part replacements, Gabriel competently got our boiler system working well. We're impressed with Horizon's timely response and communication. The team seem pretty good at their jobs, especially Gabriel, and persistent at figuring out what is wrong.
Service: System Repair
Expertise
Cleanliness
Promptness
Timothy Bishop
05/23/2024
Located in Gamerco
Brayan was fantastic!! He allowed me to observe the entire visit, and he was efficient, competent, organized and methodical in his work - and he cleaned up afterwards so that I could hardly tell he had been there!! I will request him for future preventive maintenance - thank you!!
Service: Preventive Maintenance
Expertise
Cleanliness
Promptness
John Paiz
05/21/2024
Every time I am in need of plumbing service, I call Horizon! The owners are amazing! The care they put into out community does not go unnoticed! When you call the office, you speak to a very polite staff member named Ann Marie, she is so helpful and polite that it makes you feel more at ease. I have never had to wait an unnecessary amount of time and they are always available to assist us. I have been blessed to have had amazing workers come and do the jobs we have requested, but there is one individual who exceeds expectations, a young man named Coby, he is the most polite, efficient and thorough worker I have seen or experienced. He comes in, greets you with manners (good morning, no sir, please, thank you and always in a good mood). I will always use this company not only for the owners but their staff!
Richard Brough
04/25/2024
Located in Gallup
Kyian and Bryan were courteous and efficient. I was well pleased
Service: Preventive Maintenance
Expertise
Cleanliness
Promptness
Enoch
04/19/2024
Located in Gallup
Gabe & Miles were a great team. They worked together in replacing our water heater in short reliable time in a very professional manner
Service: System Repair
Expertise
Cleanliness
Promptness
Arlie Lloyd
04/19/2024
Located in Gallup
For almost 2 years now, Ive used Horizons services.They have helped me with multiple plumbing problems, my HVAC system and my tankless water heater.They are not only fixing & installing, but also explaining and teaching their customers on how to utilize the unit system efficiently as well as problem prevention. Bryan worked on my AC system yesterday,very efficient and polite. Ann who always answered my phone calls is also very kind and professional. Gabriel is excellent! ,Bryan ,Jared, Nolan, Miles, Jeremiah, Coby they are all hard worker(s), respectful & very efficient. Most of the time they finished the job quickly & cleanly.Thank you to the guy ( I cant remember his name ) who made the quick decision to install the HVAC system to my house despite another company telling me , it was complicated. Thanks to his expertise,Im very pleased with the results. Ive been a customer for almost 2 years now ,but I can say they are consistent with the best quality of services.Thank you Horizon ! More power to you!
Service: Preventive Maintenance
Expertise
Cleanliness
Promptness
Marji Campbell
04/12/2024
Located in Albuquerque
Jeremiah and Miles were delightful to work with. Hard workers that explained things well. They were tidy and polite and I am thrilled to be ready for all seasons!
Service: New System Installation
Expertise
Cleanliness
Promptness
Ronald Caviggia
04/04/2024
Located in Gallup
Geddy was excellent to work with and did a great job. I'm very pleased with the results.
Service: System Repair
Expertise
Cleanliness
Promptness
Jess
02/22/2024
Located in Gallup
Technicians Miles and Brayan were super friendly, quick, and respectful - overall provided great service!
Service: System Repair
Expertise
Cleanliness
Promptness
Rowena Cheromiah
02/09/2024
I hate having to call a plumber because you never know what to expect. But today I was greeted by 2 professionals, Nolan and Coby, who were very friendly, knowledgeable, and so respectful of my time and my home. They explained everything to me from beginning to end. I am so pleased with my service from HORIZON!
Matthew Shepherd
02/07/2024
Miles and Coby were excellent from start to finish, they were quick, clean, and I appreciated their communication throughout the double sink repair, about what they were seeing and next steps. This is the 4th time we’ve used Horizon and they’ve been solid for us each time.
Matt Shepherd
02/07/2024
Located in Gallup
Miles and Coby were excellent from start to finish, they were quick, clean, and I appreciated their communication throughout the repair, about what they were seeing and next steps. This is the 4th time weve used Horizon and theyve been solid for us each time.
Service: System Repair
Expertise
Cleanliness
Promptness
Kern Collymore
01/26/2024
Located in Gallup
Bryan and Miles were great. fast and got the job done
Service: System Repair
Expertise
Cleanliness
Promptness
Dana
01/18/2024
Located in Gallup
We realized when the weather hit the negatives that more than half our house wasn't properly heating. We were able to get a help very quickly. Gabe was very knowledgeable, clean, polite, and he really knew what he was doing. Our house has never been warmer.
Service: System Repair
Expertise
Cleanliness
Promptness
Stephanie Regensberg
01/18/2024
Located in Gallup
Gabe, Nolen were so professional, respectful, communicating. Gabe was so knowledgeable about his work with my dishwasher, kitchen sink, bathroom vanity.
Service: System Repair
Expertise
Cleanliness
Promptness
John Chavez
01/18/2024
Located in Gallup
Gabe and Jared worked on plumbing at my house today and they did an excellent job!Quick and clean/effective work. Thanks guys.I highly recommend this company!
Service: System Repair
Expertise
Cleanliness
Promptness
Catherine Jang
12/27/2023
Good and friendly people. Thanks!
Aaron Rosetta
11/07/2023
Thank you for the scheduling, communication, and quick repair. Brayan is a great tech!!!
Kim Esparza
10/16/2023
Located in Gallup
Bryan did a great job servicing my heater. He answered my questions and made me feel safe heading into the colder months.
Service: Preventive Maintenance
Expertise
Cleanliness
Promptness
Kim Esparza
10/16/2023
Located in Gallup
Gabriel and Matt flushed my tanklless water heater and reset my system. They clean and professional and answered questions I had about the code that was appearing on my water heater.
Service: Preventive Maintenance
Expertise
Cleanliness
Promptness
Robin Acothley
10/12/2023
Barbara J Decker
10/12/2023
Located in Gallup
Bryan came and hooked up our furnace and checked it out for the year. He was very efficient, and did a good job for us. We will definitely use him again!
Service: Preventive Maintenance
Expertise
Cleanliness
Promptness
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